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Insurer Anker Insurance Company did not work it out with the old ERP supplier. Despite the promise that there was plenty of room for innovation on the open platform, technical director Joris Bos was unable to achieve his wishes with this party. With the switch to the Novulo platform, he now says he is completely in control.
Markel Netherlands has replaced its existing CCS/Level system with the Novulo platform. In just eight months, the insurer implemented an integrated solution for all core processes: from customer relationship management to policy administration and claims handling. Since going live on December 1, 85% of all policies have been successfully renewed.
Insurer Markel Insurance is renewing its IT landscape by switching to the Novulo insurance platform and Microsoft Dynamics. This integrated solution provides a solid basis for the entire chain — from customer interaction to policy and claims administration and portals. IG&H takes care of the full implementation and takes care of Markel both during and after the go-live. Thanks to this strategic collaboration, Markel will soon have a future-proof platform that suits today's organization and adapts to tomorrow's ambitions.
In a visionary step, Anker Insurance Company has undergone a crucial change by opting for a new insurance application developed via Novulo's innovative composable insurance platform. This strategic transition to a new back office offers Anker Crew Insurance improved operational efficiency, including faster processing of policies and claims via the Novulo platform. The ambitious transition project, aptly named “Wave”, included not only the upgrade of functional capabilities. It also involved a careful migration of all valuable historical data from the previous system.
Learn how Feelingz is redefining the customer experience with composable commerce. Learn from their success and apply it to your own business.
David Wesdijk wants to be the disruptor in the insurance industry, just like Uber is for the taxi world and Netflix turned video watching upside down. But speed and agility require a modern, high-quality technical basis. He found it in the Novulo platform. The insurance industry is in need of modernization, David Wesdijk saw when he looked at it from his retail experience. Insurance companies have become cumbersome and inflexible through mergers and acquisitions. In January 2022, he started developing the ideas he had come up with in the four years before. He set up a new company called Maia. The name comes from the language of the Maori, the native inhabitants of New Zealand. It means “confident”, but also “self-insured”. That's what Wesdijk wants: let entrepreneurs decide online what they want to insure and how.
